Data Protection

OMG Casino's Privacy Policy – Your data is completely secure

This page explains in detail how your personal information, payment data, and gaming history are collected, stored, and protected at OMG Casino. Our privacy policy is fully transparent and user-friendly.

Last Updated: January 2026
SSL 256-bit
Encryption
Data never sold
No Third Parties
GDPR Compliant
International Standards
24/7 Security
24/7 Monitoring
Encrypted Storage
All Data in a Secure Vault
No Tracking
No Third-Party Trackers
Right to Erasure
Deleted Upon Your Request
Regular Audits
Independent Security Audits
Our Commitment

Why OMG Casino deserves your trust

The Steps We Take to Protect Your Privacy

Military-Grade Encryption

All your data is stored using AES-256 encryption — the same technology used by major banks worldwide. Your password is never stored in plain text; only a hash is kept.

Your data is never sold

OMG Casino never sells your name, phone number, email, or gaming data to third parties. Our business model is built entirely around serving you — not selling your data.

Right to Erasure

You may request deletion of all your personal data at any time. We will not retain any data beyond what is legally required. Requests are processed within 30 days.

You're in control of your cookies

We only use essential cookies. Your permission is required before any analytical or advertising cookies are used, and you can update your cookie settings at any time.

Meets International Standards

OMG Casino follows GDPR guidelines. This means every piece of information we collect has a clear purpose, and no sensitive data is ever used without your consent.

Contact Support for Any Data-Related Queries

Our 24/7 support team is ready to handle any questions, complaints, or requests about your data. Reach us via email or live chat for a prompt resolution.

Transparency

What Information We Collect

See exactly what data we collect and why, with full transparency

Data Type What We Collect Why We Collect It Retention Period
Identity Information Name, date of birth, NID number KYC Verification & Age Confirmation 5 years after account closure
Contact Information Email, Phone Number Account Verification & Support While Account Is Active
Payment Information Mobile banking number (partial) Transaction Processing 7 Years After Transaction
Gaming History Bets, wins/losses, session duration Responsible Gaming Monitoring 3 years
Device Information IP address, browser type Security & Fraud Prevention 90 days
Cookie Data Session Tokens, Preference Settings Improving Site Functionality Until end of session or 30 days
1

Introduction & Scope

OMG Casino (referred to hereinafter as "we", "us", or "the platform") treats your privacy with the utmost respect. This privacy policy applies to the omgcasino.biz website and its associated services.

This policy explains how we collect your data, why we use it, how long we retain it, and what rights you have over it. Using any OMG Casino service constitutes your acceptance of this Privacy Policy.

This Privacy Policy is provided in Bengali for your convenience, but the English version is the legally binding document. In case of any ambiguity, the English version will prevail.

This policy is built in accordance with international data protection laws and the core principles of GDPR. We believe that protecting user data is not just a legal obligation — it is our ethical responsibility.

2

How We Collect Your Data

Omg casino collects your information in several ways. Each method is explained transparently below:

  • Directly Provided: Information you provide directly at registration (name, email, phone number).
  • KYC Verification: Identity document details you upload during the verification process.
  • Transaction Information: Payment records automatically collected during deposits and withdrawals.
  • Gaming Activity: Your gaming history, bet amounts, and game preferences.
  • Technical Information: IP address, device type, browser, and login timestamps — collected to prevent fraud.
  • Support Conversations: What you share with us via live chat or email.

We never store your full card number or PIN. All sensitive payment information is kept in tokenized form at all times.

We do not use any marketing cookies or tracking pixels without your consent. All cookies beyond essential session cookies are optional.

3

Purpose & Legal Basis for Using Your Data

OMG Casino uses your data for the following purposes, each with its legal basis:

  • Account Management: To create, manage, and secure your account. (Contract Performance)
  • Payment Processing: To process deposits and withdrawals securely. (Contract Performance)
  • KYC & Age Verification: To verify your identity in compliance with legal requirements. (Legal Obligation)
  • Fraud Prevention: To detect and block suspicious activity. (Legitimate Interest)
  • Customer Support: To address your questions and resolve issues. (Contract Performance)
  • Responsible Gaming: To monitor for signs of problem gambling. (Legal Obligation)
  • Promotional Offers: To send relevant bonuses and offers (with your consent only). (Consent)
  • Service Improvement: Anonymous analytics to improve the platform experience. (Legitimate Interest)

OMG Casino will never use your data beyond the purposes listed here. Any new use of your information will require your separate consent.

4

Data Sharing & Disclosure Policy

OMG Casino does not sell your personal data to third parties. However, your information may be shared in certain specific circumstances:

  • Payment Processors: Minimum necessary data shared with Mobile Pay, Nagad, and Rocket to complete transactions.
  • Identity Verification Services: Shared with a registered verification company as part of the KYC process.
  • Legal Authority: When required by a court order or a lawful request from a regulatory authority.
  • Anti-Money Laundering: Mandatory reporting in compliance with AML regulations.
  • Business Transfers: In the event of a company merger or sale, prior notice will be provided.

All third parties we share data with are bound by strict confidentiality agreements. They are not permitted to use your information beyond what OMG Casino authorizes.

Your data is never sold or rented to advertisers, data brokers, or any third party for commercial purposes. This is our firm commitment.

5

Data Protection Measures & Security

Omg casino uses multiple layers of security to keep your data safe:

  • TLS 1.3 Protocol: All data transfers on the website are made over encrypted connections.
  • AES-256 Encryption: All sensitive data stored in the database is encrypted.
  • Password Hashing: Passwords are hashed using the bcrypt algorithm and are never stored in plain text.
  • Two-Factor Authentication (2FA): OTP verification is in place as an additional layer of security.
  • Firewall & DDoS Protection: Our servers are protected against external cyber attacks.
  • Regular Security Audits: Periodic security testing conducted by independent third parties.
  • Restricted Access: Staff can only access the information they need to perform their job.

In the event of a data breach, we will notify the relevant authorities within 72 hours and inform affected users as quickly as possible, in accordance with international law.

6

Cookie Policy Details

OMG Casino uses several types of cookies on its website. Each is described below:

You can delete or block cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some site features.

7

Your Data Rights

Under the omg casino Privacy Policy, you have the following rights:

  • Right to Know: You can request to know what personal data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to Erasure: You can request the deletion of your data under certain conditions.
  • Right to Restriction of Processing: You may request that we restrict how your data is used while an investigation is ongoing.
  • Right to Data Portability: You can export your data in a machine-readable format.
  • Right to Object: You may object to your data being used for specific purposes.
  • Right to Withdraw Consent: You can withdraw your marketing consent at any time.

To exercise any of these rights, email support@omgcasino.biz. We will respond within 30 days. In some cases, additional information may be requested to verify your identity.

Certain data — such as transaction records — may need to be retained for a legally required period and cannot be deleted on request before that time. In such cases, we will clearly explain the reason.

8

Protection of Minors' Privacy

OMG Casino strictly does not collect data from or provide services to anyone under the age of 18.

  • Age verification is mandatory at registration.
  • Age is verified through the KYC process.
  • If a minor is identified, their account will be closed immediately and all associated data deleted.
  • Parents or guardians can reach out to us directly if they have any concerns.

If a parent or guardian believes their child has registered an account by mistake, please contact us immediately at support@omgcasino.biz. We will treat this as a priority and take prompt action.

9

Third-Party Services & Links

The OMG Casino platform may integrate certain third-party services. Key points to be aware of:

  • Game providers such as Evolution and Pragmatic Play have their own privacy policies.
  • Payment gateways adhere to their own security standards.
  • OMG Casino is not responsible for the privacy practices of third-party services.
  • We only work with trusted service providers that take security seriously.

During gameplay, certain data (such as game results) may be stored on the game provider's servers. This is required for RNG certification and is internationally recognized practice.

10

Privacy Policy Updates

OMG Casino reserves the right to update this Privacy Policy as needed. In the event of changes:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • Advance notice will be sent to your registered email for any significant changes.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

We recommend checking this page every few months. A summary of any changes is usually provided at the top of the page.

11

Contact Us About Data Protection

For any questions, complaints, or requests regarding your privacy and data protection, please get in touch:

  • Email: support@omgcasino.biz
  • Live Chat: Available 24/7 in the bottom-right corner of the website.
  • Response Time: Typically within 24–48 hours.

For data deletion or correction requests, include "Data Request" in the subject line and provide your registered account email. Once your identity is verified, we will act as quickly as possible.

If our direct resolution process doesn't resolve your concern, you have the right to lodge a complaint with your country's data protection authority.

Start Playing in a Safe Environment

Your data is completely secure with omg casino. Register today and enjoy world-class gaming with the highest level of protection.

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